1. What Are Cookies?
Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better, more personalized experience by remembering your preferences and improving site functionality.
🧠 Think of Cookies as Digital Memory
Just like how your brain remembers your favorite aquafitness exercises, cookies help our website remember your preferences, language settings, and login status to make each visit more convenient and personalized.
2. Types of Cookies We Use
⚡ Essential Cookies
+Security & Authentication
These cookies are absolutely necessary for the website to function properly. They enable core functionality like:
- Secure login to your member portal
- Shopping cart functionality for purchasing sessions
- Form submission for class bookings
- Site security and CSRF protection
⚠️ These cookies cannot be disabled as they are essential for basic website operation.
⚙️ Functional Cookies
+Personalization & Preferences
These cookies enhance your experience by remembering your choices:
| Feature | Purpose | Duration |
|---|---|---|
| Language Selection | Remember your preferred language | 1 year |
| Theme Preferences | Dark/light mode selection | 6 months |
| Location Settings | Remember your nearest facility | 3 months |
| Class Filters | Your preferred workout types | 30 days |
📈 Analytics Cookies
+Website Performance & Insights
We use analytics cookies to understand how visitors interact with our website:
🌐 Google Analytics
Tracks page views, session duration, and user behavior to help us improve the website experience.
🎯 Heat Mapping
Shows us where users click and scroll to optimize page layouts and navigation.
📱 Performance Metrics
Monitors site speed and technical issues to ensure optimal performance across all devices.
All analytics data is anonymized and used solely for improving our services.
🎯 Marketing Cookies
+Relevant Content & Advertising
These cookies help us show you relevant content and advertisements:
🎯 Personalized Experience
- Show you aquafitness content that matches your interests
- Recommend classes based on your previous bookings
- Display relevant promotional offers
- Track conversion from our marketing campaigns
✅ You can opt-out of marketing cookies without affecting essential site functionality.
3. Managing Your Cookie Preferences
Take Control of Your Privacy
You have complete control over which cookies you accept. Here's how to manage your preferences:
🎛️ Cookie Consent Banner
When you first visit our site, you'll see a cookie consent banner. You can:
- Accept all cookies for the full experience
- Customize your preferences by category
- Accept only essential cookies
⚙️ Browser Settings
You can also manage cookies through your browser settings. Each browser has different steps:
Chrome
Settings → Privacy & Security → Cookies
Firefox
Options → Privacy & Security → Cookies
Safari
Preferences → Privacy → Cookies
Edge
Settings → Cookies & Permissions
🔄 Update Preferences
You can change your cookie preferences at any time by:
- Visiting our Cookie Preference Center (link in footer)
- Clearing your browser cookies and revisiting our site
- Contacting our support team for assistance
4. Third-Party Services
We partner with trusted third-party services to enhance your experience. These services may set their own cookies:
📊 Google Analytics
Helps us understand website usage and improve user experience.
Privacy Policy: Google Privacy Policy
🗺️ Google Maps
Displays interactive maps for our facility locations and directions.
Terms: Google Maps Terms
💳 Payment Processors
Secure payment processing for membership fees and class bookings.
Security: All payments are PCI DSS compliant
5. Your Consent Matters
🤝 Transparent Consent Process
🔍 Clear Information
We explain exactly what each cookie does and why we use it.
🎯 Granular Control
Choose which categories of cookies you want to accept.
🔄 Easy Changes
Update your preferences anytime without hassle.
⚠️ Important: Withdrawing Consent
You can withdraw your consent for non-essential cookies at any time. However, this may affect the functionality and personalization of our website. Essential cookies will continue to function as they are necessary for basic website operation.
6. Policy Updates
📢 Staying Informed
We may update this Cookie Policy from time to time to reflect changes in technology, law, or our services. Here's how we keep you informed:
Email Notification
Major changes will be emailed to registered members
Website Banner
Prominent notice on our homepage for important updates
Update Date
Last modified date clearly displayed at the bottom
7. Questions About Cookies?
Our team is here to help you understand and manage your cookie preferences!
Visit Our Center
88A Crofton St
Bundaberg West QLD 4670
Australia
Cookie support available during all hours
Call Our Team
+61741524715
Technical Support Available
Mon-Fri: 9 AM - 6 PM AEST
🍪 Cookie Policy Effective Date
This Cookie Policy was last updated on June 2, 2025
By continuing to use our website, you acknowledge that you understand how we use cookies and agree to our practices as outlined in this policy.
Dive Into Your Aquafitness Journey! 🏊♀️